Words Matter: The Power of Language

Words matter and how we use them.  Join us for this important discussion on the power of words, how we use them, and how they impact us as well as the communities we serve.  Shifting the words we use can change mindsets, relationships, and the culture of workforce.  From this conversation, we hope you leave armed with new awareness, actionable takeaways, and valuable resources on the power of language.

Key takeaways:

1.      Prioritizing People first and Inclusive language to improve customer engagement & experience

2.      Empower ourselves and others to dream big

3.      Clearer communication and alignment increases customer success

4.      Impactful relationships lead to better outcomes

5.      Change the narrative to remove negative connotations and stereotypes